Team wellbeing pulse

How every branch team is really doing, without naming anyone. Staff answer six statements on their phone in under a minute. HR and area managers see the branch picture and where to act first. All branches and figures are made up.

The staff view

Anonymous. No name, no login, just the branch.

1 of 6

I can manage my workload on most days.

The HR view

61 responses · 0 to 100, higher is better

BranchWorkloadManager supportSafe to speak upRest and sleepPhysical strainKnows where to get helpOverall
Middlesbrough14 responses53654550557357
Stockton11 responses70776560638069
Hartlepool9 responses40483043455343
Redcar8 responses60555048356352
Darlington12 responses73706365687569
Yarm3 responses Hidden until 5 people have answered
Your branch4 responses Hidden until 5 people have answered
All branches596451545569

Lowest across the estate

Safe to speak up

A mental health first aider in the branch, and managers going first.

Talk to first

Hartlepool and Redcar

The two lowest branches. An area manager visit, not an email.

At the counter, for customers

The same care shown to the trade. A quiet check-in a customer can do on their phone while their order is picked, and posters to point them to it. Answers stay on the phone.

60-second check-in

Question 1 of 4

How well have you been sleeping this week?

Printed and sent to every branch, refreshed each quarter.

Alright, mate?

Take the 60-second check-in while your order's picked.

Merchant Pulse

Strong isn't silent

Talking helps. Free, confidential support is one scan away.

Merchant Pulse

Look out for your crew

If a mate seems off, ask twice.

Merchant Pulse

The next step · with OptiMe, AlphaGraphics and Venture Stream

Branch wellbeing programme

Know how every branch team is really doing, and act before it shows up as absence.

What absence and leavers cost you today

£189,600 a year in absence and replacing leavers, before anything changes.

Your numbers, not ours. The starting figures are there to be changed.

How it's delivered, and who it helps

Digital

  • Anonymous staff pulse and the HR report
  • The customer check-in page

In the branch

  • Counter posters and staff room materials
  • Mental health first aiders in each region

For trade customers

  • A quiet check-in and support contacts while their order is picked.

For branch staff

  • Asked how they are, anonymously, and seeing something done about it.

Trial, grow, scale

  1. 1TrialStart here

    A pulse of three branch teams

    • Anonymous staff pulse and report
    • Counter posters in those branches
  2. 2Grow

    Every branch team

    • Branch-by-branch report for HR
    • Counter campaign across the estate
  3. 3Scale

    A wellbeing programme that keeps going

    • Quarterly pulse and trends
    • Mental health first aiders in each region

Who does what

OptiMe

  • Anonymous staff pulse and the branch-by-branch report
  • The wellbeing programme and support behind it

AlphaGraphics

  • Counter posters and staff room materials, refreshed each quarter
  • Campaign packs printed and sent to every branch

Venture Stream

  • Customer check-in page on your website, linked from the posters

Connects to what you already run

  • Wellbeing platformOptiMe's staff pulse and reporting
  • HR systemTeam sizes and absence trends, never names
  • WebsiteThe customer check-in page behind the posters